When you’re standing idly by your office copier, waiting for it to finish spitting out the final pages of the massive document that you’re putting together, encountering an error can be enough to stop your heart! No one likes to experience a malfunction right in the middle of a project and if it’s a major malfunction, having to deal with the repercussions that come with it can seriously interrupt your day.
Your first instinct may be to fix the issue yourself—it might seem quicker and could allow you to get back on track with your duties. However, if the problem goes deeper than just a simple paper jam or a toner outage, it’s best to leave the job to someone who is more qualified to troubleshoot and repair this complex device.
Picking up the phone and calling for commercial copier repair in Detroit may seem like a panacea for your troubles when you finally get over the shock of a malfunction, but it’s important to remember that your troubles don’t stop just because you put out a call to a repairman.
Before you pick the first name out of the phone book or do a quick Google search to find a local business, make sure that you’re vetting the integrity of a service before they get to work on your expensive and valuable piece of office equipment. Here are four things to consider while you’re looking up commercial copier repair in Detroit:
Accommodation: As mentioned above, a copier malfunction can seriously put a damper on your day, so it’s important to enlist the help of a service that can be there when you need them to be. Calling a service today to come out tomorrow does nothing to help your current situation, so try to find a company that’s ready, willing and able to come out when you need it.
Experience: The whole reason behind calling a professional copier repair company is to avoid any mistakes that may be caused by novice tinkering. Make sure the company you’re calling is one that’s backed by experience and intelligence. Look at how many years they’ve been in business, customer reviews and any accreditations they may have.
Versatility: There are far too many companies that have experience in working with a single brand or type of copier unit. While this is great if you happen to be facing problems from that particular unit, if you’re seeking repairs for a different brand or model, it takes a company with depth and versatility to address your unique needs.
Foresight: It’s one thing to have your copier repaired—it’s another to make sure that the same problem doesn’t come creeping back up time and time again. The service that you’re calling for commercial copier repair in Detroit should be one that can alert you to the cause of a problem and any other potential issues that may be lurking in your copier, rather than one that will just fix the problem and wait for you to call again in a few weeks with the same issues on your hands.
Taking into account these variables will help you to sustain your office equipment in better condition, for longer. And, on the plus side, you’ll forge a relationship with a professional that you can come to trust, ensuring that any office technology issues of the future are easily addressed with a single phone call.